Terms and conditions
Effective from 17 October 2026
October 17, 2026
These Terms and Conditions govern access to and use of the Mirandelio website and
workplace shift planning platform. They explain account responsibilities, acceptable
use, scheduling information, service changes, intellectual property, privacy, and
limitations applying to the relationship between the Company and each user.
1
Account responsibilities
The user must provide accurate information when creating an account and must keep account details reasonably current. Account credentials must be protected and must not be shared with unauthorised persons.
2
Acceptable platform use
The user may use the platform only for lawful workplace planning and administration. Access must not be used to upload harmful material, interfere with service operation, or attempt to access information without permission.
3
Workplace information duties
The organisation controlling a workplace account remains responsible for roster information, staff permissions, employment processes, and decisions made using the platform. The Company does not determine workplace requirements for the user.
4
Review of schedules
The user must review availability, coverage requirements, assignments, and
schedule changes before relying on a roster. Platform features support
administration but do not replace appropriate managerial review or applicable
workplace obligations.
5
Service changes
The Company may update, suspend, or discontinue features when reasonably
required for maintenance, security, legal compliance, service development, or
operational reasons. Material changes may be communicated through suitable
service channels.
6
Submitted information
The user retains ownership of information submitted to the platform, while granting the Company permission to host, process, secure, and display that information as needed to provide the service and meet legal obligations.
7
Intellectual property
Platform software, design, documentation, trademarks, and related materials
belong to the Company or its licensors. The user receives a limited right to
access them for authorised workplace purposes and must not copy or redistribute
them.
8
Fees and billing
Fees, billing arrangements, renewal terms, and applicable taxes will be identified in the relevant order, plan, or service agreement. The user is responsible for reviewing those commercial terms before service commencement.
9
Legal compliance
The user must comply with applicable privacy, employment, recordkeeping, accessibility, and workplace requirements when entering or using information through the platform. The privacy policy explains the Company’s information handling practices.
10
Ending the service
Either party may end access in accordance with the applicable service
arrangement. On termination, access may cease and information may be retained,
returned, or deleted according to the agreement, legal duties, and the privacy
policy.
Contact information
Questions about these Terms and Conditions may be submitted through the Company’s
available contact channels. The Company will review enquiries and respond where
appropriate.
Email content@mirandelio.sbs
Phone +61 8 7264 9161
Address Level 4, 55 Southbank Boulevard, Southbank, VIC 3006, Australia
Effective date: October 17, 2026
Version: 3.0